Shipping & Return Policy

1. INTERNATIONAL SHIPPING AND COST OF SHIPPING
For most countries, shipping is free unless stated otherwise.  If applicable, shipping cost will be reflected on your checkout page. 
2. SHIPPING ORIGINS
Most of our manufacturing partners and suppliers are in China while others are from Singapore.  Depending on the items you purchase, orders may be shipped separately (if you purchase more than one item) as our partners specialize in different areas of manufacturing. 
3. SHIPPING DURATION
Order processing time takes 1-7 business days before shipment. Depending on where we need to deliver to you and the type of items ordered, we use standard shipping methods and deliveries may take from 4 weeks to 10 weeks.  Shipping may take longer during a holiday period.

4. POSSIBLE CUSTOM FEES
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur custom fees when they arrive in your country though this rarely happens.

5. ORDERING DURING HOLIDAY PERIOD
If your orders are for gifting purposes, it is recommended to place your order ahead of the holiday period to ensure your items arrive on time and to anticipate any shipping delays.
6. RETURN AND REFUND OF GOODS
Based on the nature of our products, we do not provide a return of items nor refunds. Quality and condition of our items are thoroughly checked before shipping out to you. We are not responsible if your package arrives opened, usually by local customs.